• Are trained and certified to provide advice.
• Able to make personalised product recommendations.

During your FREE 121, we can discuss a follow-on consultation with one of our qualified, professional nutritionists. Trained to degree level or above, our team of nutritionist can provide a science-backed health & wellness plan that’s tailored to you.

Our training has been verified by external and internal scientific experts and medical practitioners.

You'll receive an email and text confirming your 121 appointment – your email will include a link to access the call on the date and time you've selected. You'll will also get a calendar invitation, text and email reminders in the lead-up.

Now your appointment is booked, it's a great time to think about what questions you want to ask and what you hope to get from the session – note these down and have to them to have to hand during the appointment. 

Our online appointments are video calls. You can access your appointment using a computer, mobile phone or tablet device as long as it has a connection to the internet – there's no need to download any apps or install any software. 

You may want to bring something to take notes as you'll be getting lots of great advice and information. All video calls are recorded and you'll receive a follow-up email detailing the conversation.

1. Online appointments are subject to availability.
2. One free appointment per customer. We reserve the right to cancel or terminate subsequent appointments booked.
3. Customers must be 18 years of age or older, and the consultation must be for their personal use only. The customer making the booking must be the person attending the appointment and cannot discuss the health or wellbeing of others during the session.
4. All appointments are recorded – for our privacy policy see https://www.hollandandbarrett.com/info/privacy-cookie-policy/. In the event that customers use offensive or inappropriate language or behaviour, the appointment will be terminated immediately, and the recording will be shared with the police.
5. This is not a diagnostic service, and all nutritional advice will be based on customers’ symptoms of any previously diagnosed conditions which are disclosed.